Between November 2016 and February 2017, local citizens gave their views on the outline plans and it is clear from the feedback that people support the overall priorities. There was strong support for investing in prevention strategies and empowering people to take more control of their own health and wellbeing. It is evident that local citizens want to fast track integrating health and social care to improve services, investing more in frontline staff by reducing inefficiency.
Based on community recommendations during the engagement period there was support for:
- An integrated system that brings together health and care provider organisations.
- An improved NHS 111 and out of hours service, working in concert with the rest of the system.
- Setting out the range of options for service change that utilises the best available clinical evidence and information on quality, access, population growth and transport.
- Explicit plans for improving mental health services, social care and children and young people’s services.
- The development of a communications, engagement and consultation programme about the proposed changes that is co-designed with priority stakeholders.
The overall support for the Shaping Our Future priorities and approach does not detract from the questions and concerns people raised during the engagement period on issues such as changes to community hospitals and the financial challenge, which are reflected in the full engagement report and will be fully considered in the next phase of development.
To read the full report on community views and more about the Shaping Our Future programme visit: www.cornwall.gov.uk/shapethefuture