My mother spent her last weeks in Pheonix ward. The care package was excellent… it is the little things that add to the positive experience. Whenever I visited Mum had clearly had her hair washed and a clean hospital gown. There was a genuine feeling of care and support.
The doctors and nurses were amazing
I had my surgery today, and I was so Impressed with everything. The doctors and nurses were amazing, very informal and friendly, I felt so at ease as I had to have extra local anaesthetic. Thanks again St Michael’s, fondest thoughts xxx
My son has a phobia of dentists. However the afternoon of his op we was called in and met ALL the medical staff. They spoke directly to him and really reassured him. I can honestly say the nurses caring for him treated him like their own child. Thank you all so much. Amazing people