Patient Experience

Call From A Midwife: Jenny Agutter officially opens Birth Centre and Neonatal Unit

Added on February 9, 2018, in News - Maternity & Neonatal Services / Patient Experience

Jenny Agutter, currently back on our screens in the 7th series of ‘Call The Midwife’ as Sister Julienne, visited Royal Cornwall Hospital’s maternity and neonatal teams today (Friday 9 February) to officially mark the opening of the new Birth Centre and Neonatal Unit.

Maternity survey results reveal higher levels of satisfaction

Added on February 2, 2018, in News - Maternity & Neonatal Services / Patient Experience

Results of the latest national maternity services survey show that mums in Cornwall and the Isles of Scilly are rating their experience more highly.

Ward Accreditation scheme supports quality and safety…

Added on January 12, 2018, in - General News / Patient Experience

The New Year is a great time to embark on something new and for ward teams they’ll soon be setting their sights on ‘gold’, as they embark on a quality and safety based accreditation scheme.

The inspirational ‘#hello my name is…’ story

Added on December 12, 2017, in News - Patient Experience

RCHT colleagues attending recent presentations by Chris Pointon, telling the #hello my name is… story came away feeling inspired and motivated to share the ethos of what is now a world-wide campaign.

Addaction HOT Team has arrived

Added on October 26, 2017, in News - General News / Patient Experience

RCHT now has Addaction outreach workers within its safeguarding team whose role will be to support patients with alcohol or drug addiction. The Addaction Hospital Outreach Team (HOT) consists of two workers: Joanne Sutcliffe and Lee Derrick.

Royal Cornwall Hospitals among the six sites recognised for best practice by the Acute Frailty Network

Added on September 4, 2017, in Award - Awards and Achievements / Medicine / Patient Experience

A new Nursing & Therapies study for the Acute Frailty Network has recognised Royal Cornwall Hospitals as one of the six major sites across the country to have achieved best practice in improving services for frail older people.

Regional award for young persons’ volunteering at RCHT

Added on August 23, 2017, in Award - Patient Experience / Volunteering & Friends

Congratulations to the Voluntary Services Team who have won the National Association of Voluntary Services Manager’s Regional Award

A good PLACE: RCHT hospitals score well in patient led assessments…

Added on August 18, 2017, in News - Patient Experience

RCHT has performed well in a national comparison of the Patient Led Assessment of the Care Environment (PLACE) scores for 2017, published today.

Keep active is the message for patients

Added on August 2, 2017, in News - Patient Experience / Therapies

The Medical Ward teams at West Cornwall Hospital are spearheading a new initiative to encourage patients to use everyday activities

New MRI scanner opens to first patients

Added on July 21, 2017, in News - Clinical Imaging / Patient Experience

The first patients have been benefiting from the arrival of the latest generation in magnetic resonance imaging (MRI) technology as the Tennvenek Unit opens its doors.