Patient Experience

Success at PENNA awards

Added on March 22, 2019, in Awards - Awards and Achievements / Patient Experience / Womens and Children’s Services

With three teams as finalists in four categories at this year’s Patient Experience Network National Awards there was always a great chance we’d bring home one win. In fact, we got two, and both went to the brilliant work being done by our paediatric team, recognising the outstanding work they did for Take-Over Day in November 2017, which led, among other things, to the installation of a children’s unit Wonderwall.

£40 million investment in Cornwall’s NHS

Added on December 12, 2018, in News - Cancer Services / Clinical Imaging / Patient Experience

More than £40 million to be spent improving Cornwall’s hospitals and healthcare as part of major transformation programme. Health leaders in Cornwall welcomed the news today that more than £40 million is to be invested in key hospital and healthcare projects in the county. The funding, part of the government’s long term plan for the […]

Trust and confidence score highly in patient survey

Added on June 15, 2018, in News - General News / Patient Experience

Results of the national inpatient survey published this week reveal high levels of satisfaction with care at the Royal Cornwall Hospitals with scores of 8/10 or more in 7 of the 11 sections of the survey.

MySunrise App goes live 11th June at Royal Cornwall Hospital

Added on June 11, 2018, in News - Cancer Services / General News / Patient Experience

A diagnosis of Cancer can be a real shock and a very uncertain time for patients and their families. With so many cancers types and new treatments, each patient journey is different.

Funding to support people in a mental health crisis

Added on June 8, 2018, in News - General News / Patient Experience

An exciting new initiative developed by NHS Kernow Clinical Commissioning Group, Royal Cornwall Hospitals NHS Trust, Cornwall Foundation Trust and Cornwall Council to create a multi-agency hub to support people in Cornwall who are at risk of experiencing a mental health crisis has been awarded £1.5m funding from the Government.

Falmouth school pupils unveil ‘Wonderwall’

Added on June 8, 2018, in News - Patient Experience / Womens and Children’s Services

Fantastic to see the unveiling of the Children’s Unit ‘Wonderwall’ at the Royal Cornwall Hospital – a place for young patients to leave their comments about their care in hospital.

Activity boxes aid patients with memory loss

Added on June 4, 2018, in News - Patient Experience / Volunteering & Friends

The Friends of the Royal Cornwall Hospital are supporting patients with dementia with a donation of 10 activity boxes worth £300.

RCHT staff join the 70 Day #EndPJparalysis campaign

Added on March 29, 2018, in News - Patient Experience

Professor Brian Dolan, the originator of #EndPJparalysis and #Last1000days social movements, visited RCH this week to launch the 70-day #EndPJparalysis Challenge.

The marathon recovery that led to a sprint!

Added on March 23, 2018, in News - Patient Experience

On the morning of 13th April 2017, Michèle Perkins left her home in Crantock to drive to Truro where she was working as a psychotherapist at the NHS’ BeMe office in Truro.

Inspirational conference celebrates nursing

Added on March 14, 2018, in News - Patient Experience / Trust Improvement

The first RCHT Band 5 Nurse Celebration Conference took place at the Knowledge Spa this week. Around 60 Band 5 nurses attended the action packed day, which offered a full agenda of inspirational speakers; lots of fun and the opportunity to network, share experience and learn about innovative projects throughout the Trust.