Patient Experience

NHS staff urge people to make the right choice for health care as lockdown eases

Added on July 3, 2020, in News - Emergency Department / Patient Experience

The NHS is calling on people living and visiting Cornwall and the Isles of Scilly to have fun, stay safe and if they need health care to use the most appropriate service as it gears up for a very busy ‘bank holiday-style’ weekend.

Greeting patients with a smiling face

Added on April 10, 2020, in News - Patient Experience

Dr Annabel Dumont from the RCHT has found a way to maintain a personal connection with patients at this difficult time…

Letters of support and well-wishes

Added on April 3, 2020, in News - Patient Experience

The chaplaincy team at RCHT is asking for laminated, hand-written ‘digital’ letters to deliver to patients at this time of need

Scooping nominations for national patient experience awards

Added on February 28, 2020, in News - Patient Experience

The Royal Cornwall Hospitals Trust has scooped seven nominations on the shortlist for this year’s national patient experience ‘Oscars’.

Macmillan Cancer Support praises best practice for the RCHT’s End of Life care

Added on December 6, 2019, in News - Cancer Services / General News / Patient Experience

In the most recent newsletter for Macmillan Cancer Support, The Royal Cornwall Hospitals Palliative & End of Life Care Team have been featured nationally as an example of best practice.

Carers and family members of people with dementia are invited to attend the Supporting Ahead Programme

Added on November 11, 2019, in News - Patient Experience / Trust Improvement

Do you or a family member care for someone who has a formal diagnosis of dementia?

A step in the right direction

Added on October 30, 2019, in Charity - Patient Experience / Volunteering & Friends

A step in the right direction – Friends of the Royal Cornwall Hospital donate new radiography lift platform to assist patient care

Survey reveals Urgent Treatment Centre team is good at allaying patients’ fears

Added on October 28, 2019, in News - Patient Experience / Trust Improvement / West Cornwall Hospital

Feedback from patients in the latest survey of emergency and urgent care services shows our team at West Cornwall Hospital’s Urgent Treatment Centre is doing well when it comes to allaying patient’s fears and anxieties.

Help Cornwall’s NHS by planning for a safe and healthy October half-term

Added on October 18, 2019, in News - Patient Experience

If you or a member of your family experience a minor injury or illness during the October half term holiday, don’t spend your time waiting in the emergency department – there are lots of different ways that you can access advice, support and treatments from the NHS.

Friends’ donation of rehabilitation chair provides state-of-the-art support for patients

Added on October 9, 2019, in Charity - Patient Experience / Volunteering & Friends

It was a day of gratitude on Phoenix Ward as Senior Physiotherapist Deborah Cock met with members of the Inner Wheel Club of Truro to receive delivery of a brand-new HydroTilt CareFlex rehabilitation chair.