Patient Experience

RCHT invites patients to “Tell us how we are doing”

Added on September 1, 2020, in News - Patient Experience

Have you received care or treatment at the Royal Cornwall Hospitals Trust during the Coronavirus Pandemic? If the answer is yes, then The Patient Experience Team at the RCHT would like to hear from you.

NHS Kernow launches COVID-19 GP and pharmacy services survey

Added on August 26, 2020, in News - Patient Experience

NHS Kernow has launched a new survey to learn about people’s experiences of GP and pharmacy services during the pandemic.

Have you had care at the Royal Cornwall Hospitals Trust during the Coronavirus Pandemic?

Added on August 19, 2020, in News - Patient Experience

If you have received care at any of our 3 sites; Royal Cornwall Hospital, West Cornwall Hospital or…

NHS staff urge people to make the right choice for health care as lockdown eases

Added on July 3, 2020, in News - Emergency Department / Patient Experience

The NHS is calling on people living and visiting Cornwall and the Isles of Scilly to have fun, stay safe and if they need health care to use the most appropriate service as it gears up for a very busy ‘bank holiday-style’ weekend.

Greeting patients with a smiling face

Added on April 10, 2020, in News - Patient Experience

Dr Annabel Dumont from the RCHT has found a way to maintain a personal connection with patients at this difficult time…

Letters of support and well-wishes

Added on April 3, 2020, in News - Patient Experience

The chaplaincy team at RCHT is asking for laminated, hand-written ‘digital’ letters to deliver to patients at this time of need

Scooping nominations for national patient experience awards

Added on February 28, 2020, in News - Patient Experience

The Royal Cornwall Hospitals Trust has scooped seven nominations on the shortlist for this year’s national patient experience ‘Oscars’.

Macmillan Cancer Support praises best practice for the RCHT’s End of Life care

Added on December 6, 2019, in News - Cancer Services / General News / Patient Experience

In the most recent newsletter for Macmillan Cancer Support, The Royal Cornwall Hospitals Palliative & End of Life Care Team have been featured nationally as an example of best practice.

Carers and family members of people with dementia are invited to attend the Supporting Ahead Programme

Added on November 11, 2019, in News - Patient Experience / Trust Improvement

Do you or a family member care for someone who has a formal diagnosis of dementia?

A step in the right direction

Added on October 30, 2019, in Charity - Patient Experience / Volunteering & Friends

A step in the right direction – Friends of the Royal Cornwall Hospital donate new radiography lift platform to assist patient care