This page was last updated: September 3rd, 2021
Royal Cornwall Hospitals Trust have invested in “single sign-on” to enable you to open applications without having to retype passwords. We are achieving this using software provided by Imprivata called OneSign. This software has been installed on almost all RCHT PCs and laptops.
Please explore the tabs on this page for frequently asked questions or download one of our Quick Start guides below.
or a separate window (like the one below) will appear asking for your username and password.
If your ID card is lost or stolen, you will need to contact the ID Badge service (01872 252260) to cancel the card as usual, but you will also need to contact CITS (01209 881717) to ensure the RFID sticker is cancelled.
Press Windows Key + L to lock the workstation or logon as another user.
If you leave your session inactive for a period of time the screen will start to fade to protect the privacy of your information before a new locked screen message appears.
Move the mouse or tap any key to wake up the screen and continue working.
To start, click ‘Get Started!’.
If you forget your ICT password you now have the option to reset it from the login screen.
On occasion you may need to edit or remove a password used by OneSign for an individual application. You may also want to reveal an application password you may have forgotten.