Smartphone Guides
CFT Mobile Guidance Information
Before using a Cornwall Partnership NHS Foundation Trust mobile device please ensure you have read the mobile guidance information document. Please contact CITS before connecting NHSmail to your phone to ensure the SMTP, POP3 & IMAP setting is enabled on your NHSmail account.
Android 9 Devices Inc. Samsung A20e and Huawei Phones
- Setting up your Android mobile device – How to set up and configure your new Android device.
- Installing Apps – A step-by-step guide showing you how to install applications from the Play Store. It also shows where you need to go to make a request to add additional apps to the store.
- Adding your NHSmail Account – A step-by-step guide showing how to set up your NHSmail account on your Android 9 device.
- Re-Assignment Guide Manager’s Responsibilities – A step-by-step guide showing how you reset a device for use by another user.
- Create and Set Up a Google Account – A step-by-step guide showing how you create and set up a Google account for your Android smartphone.
- Remove a Google Account – A step-by-step guide showing how you create and set up a Google account for your Android smartphone.
Request Access to a New Application
If you’d like to download an App that’s not currently available in the Play Store please complete our App Request form.
Older Android Devices Inc. Samsung J3 & J5 Phones
How to set up your NHSmail Account
Video Guide
In this video we show you how to set up your NHSmail account on a Samsung J3/J5 Android Smartphone.
Written Guide
Access our self-service portal for a written step-by-step guide to help you set up NHSmail on your Samsung J3 or J5.
How to Update your NHSMail Password
Video Guide
In this video we show you how to update your NHSmail password on a Samsung J3 or J5 Android smartphone. You’ll need to do this each time you change your password on the NHSmail website as the phone will not automatically update your account.
Written Guide
Access our self-service portal step-by-step guide to help you update your NHSmail password your Samsung J3 or J5. You’ll need to do this each time you change your password on the NHSmail website.
How to set up a Mobile Hotspot
Video Guide
In this video we show you how to set up a mobile data hotspot on your Samsung J3 or J5 Android smartphone and how to connect your laptop to that hotspot. Doing this will enable you to connect to access the internet on your laptop when working away from a standard Wi-Fi connection.
Written Guide
Access our self-service portal step-by-step guide to help you set up a mobile data hotspot your Samsung J3 or J5. Doing this will allow you to access the internet on your laptop when working away from a standard Wi-Fi connection.
