Windows 7 FAQs & Guides

Application Catalog

How to install applications from Application Catalog

  1. Open Application Catalog by double clicking on the desktop shortcut.

  2. Select an application from the “All” applications list. Or Select an application category then click on the required software. Or Type the name of the desired application into the search field and press return on your keyboard. Then select the application you wish to install.

  3. Once selected click Install.

  4. Click Yes to confirm you wish to install the selected software.

  5. A message will appear on screen advising that the installation is complete.
    Click OK.
  6. Once the application has been installed it will be ready to use. If your computer needs to be restarted to complete the installation you will receive a prompt on screen.

BitLocker and Removable Data Drives

Working with USB Removable Data Drives and BitLocker Drive Encryption.

This page will guide you through using your USB removable drive on a Windows 7 machine and how to work with BitLocker Encryption.

BitLocker is Microsoft’s encryption software that is used to encrypt and protect the hard drives on portable devices like Laptops and Tablets and also removable data drives including USB Memory Sticks and External Hard Drives. Removable data drives connected to a Windows 7 machine will be automatically checked to see if the device has been protected by BitLocker.

If a device is already protected by BitLocker then you will be given read and write access to the drive allowing you to update and add new files to the device. You will also be given the option of saving the password to the machine you are using so that you do not have to keep re-entering the password every time the removable drive is connected.

If you insert a removable drive that does not have BitLocker Encryption you will receive a message asking if you would like to encrypt the device or continue without encrypting. If you choose to encrypt the drive you will not lose any of the existing data and you will be given the ability to read and write data to the drive. The process will require you to set a complex password to gain access to the data on the drive.

If you choose not to encrypt the removable drive then you will be given read-only access. This will mean that you can open and read files stored on the device but you will not be able to modify or add any new files.

Unfortunately Windows does not recognise the encryption built into memory sticks like the Kingston DataTraveler and SanDisk Cruzer Enterprise. Therefore to be able to save data to these devices they will also need to be encrypted with BitLocker. Encrypting these memory sticks with BitLocker on top of the existing encryption will mean you have two passwords to access the device. However once the BitLocker password has been entered on a Windows (Vista, 7, 8, 8.1 or 10) machine you will have the option to save that password on that machine. Selecting this option could mean that on each machine there will only be one occasion where you’ll need to enter two separate passwords.

Please note that you can only write (save data) to BitLocker encrypted devices on Windows Vista, 7, 8, 8.1 and 10 machines. Windows XP machines do not support BitLocker and therefore you will only receive read-only access.

Select either the Non-Encrypted (standard memory stick) or Encrypted (pre-encrypted memory stick) tabs above to find out more about how to use your device with Windows and BitLocker.

Using a Non-Encrypted USB Memory Stick

How to Enable Read/Write Access to a Non-Encrypted USB Memory Stick/Removable Drive

  1. After inserting a USB Stick or USB Hard Drive a prompt will appear on screen.
  2. Selecting Encrypt this drive using BitLocker Drive Encryption will begin the encryption process.
    Selecting Don’t encrypt this drive will allow you read-only access to the drive and the process will end.
    Encrypting the device does not delete the existing data.
  3. BitLocker will scan the device and begin loading.
  4. Tick the Use a password to unlock the drive checkbox and enter a password that meets the described criteria.
  5. Click Next.
  6. Click Start Encrypting.​
  7. The time it takes to complete the encryption process will depend on the capacity of your USB Stick.
    You will have read-only access to files stored on the device during the process.​
  8. Once complete read and write access will be restored to the drive which can be accessed by clicking Start then Computer.
  9. If you remove and reinsert your USB Stick after the encryption process has completed you will be prompted to enter the BitLocker password you set earlier. Type the password into the password field and tick Automatically unlock on this computer from now on if you wish the password to be remembered on this PC.

Note: Ticking this box will not save the password for other users of this PC. If another user logs in and wants to use the same USB Stick they will need to enter the password again.

Using an Encrypted USB Memory Stick

How to Enable Read/Write Access to a Pre-Encrypted USB Memory Stick/Removable Drive (I.E. Kingston DataTraveler or SanDisk Cruser Enterprise)

  1. Insert the USB device and run the built-in software.
  2. Enter the device’s password and click login
  3. After inserting a USB Stick or USB Hard Drive a prompt will appear on screen.
    Selecting Encrypt this drive using BitLocker Drive Encryption will begin the encryption process.
    Selecting Don’t encrypt this drive will allow you read-only access to the drive and the process will end.
    Encrypting the device does not delete the existing data.
  4. BitLocker will scan the device and begin loading.
  5. Tick the Use a password to unlock the drive checkbox and enter a password that meets the described criteria.
    Click Next.
  6. Click Start Encrypting.
  7. The time it takes to complete the encryption process will depend on the capacity of your USB Stick.
    You will have read-only access to files stored on the device during the process.
  8. Once complete read and write access will be restored to the drive which can be accessed by clicking Start then Computer.
  9. If you remove and reinsert your USB Stick after the encryption process has completed you will be prompted to enter the BitLocker password you set earlier. Type the password into the password field and tick Automatically unlock on this computer from now on if you wish the password to be remembered on this PC.

Note: Ticking this box will not save the password for other users of this PC. If another user logs in and wants to use the same USB Stick they will need to enter the password again.

Printer Installation

How to install a networked printer onto your Windows 7 device

  1. Open Internet Explorer from the Taskbar icon or via the Start menu.
  2. From the “Favourites” bar or Favourites list select Printers.
  3. If you are using a desktop computer you should see a list of nearby printers.
    To install a printer click on the name of the printer you wish to install.
    If you are on a wireless network or wish to install a printer from another area please go to the next step.
  4. If you have already selected your printer please go to the next step.
    If you already know the name of a printer you wish to install enter the CITS name in the search box and press return on your keyboard.
    You can now begin installing the printer by clicking on its name.
  5. If you have already selected your printer please go to the next step.
    You are also able to search for a printer via the area and site dropdown lists.
    Click on the Area​ dropdown list and select an area.
  6. If you have already selected your printer please go to the next step.
    Once an area has been selected click on the Site dropdown list and select a site within that area.
    A list of available printer in that site will appear. Click on the printer name to begin installing the printer.
  7. You will be prompted to confirm the installation of the selected printer. Click Yes.
  8. Once complete you will be given the option to view installed printers. Click on the link “Click here to open the printers folder on your machine”.
  9. Your installed printers will appear in this window.
  10. If you wish to set a printer as your default printer right click on the printer and select Set as default printer.
    A green tick icon will indicate that the selected printer is now the default for you on that PC/Laptop.

Shared Folders and Files

Where to find your H drive, shared folders and files.

  1. To access your home and shared drives click on the Folder icon in the taskbar or click Start > Computer.
  2. ​Select Computer from the left navigation pane.
    Your “Home” drive will still be marked as your H: drive however all “Shared” drives now appear under the S: drive.
    Double click on Shared Folders (S:) to view available shared folders.
  3. Within the S: drive you will see shortcuts to familiar Shared folder locations that you currently have permission to access. These include:
    TR11, TR13, TR15, TR17, RCH-Audiology, RCH-Medicine, WCH.
  4. If you have been given access to data owned by another trust then you will see an additional shared drive – in this example CFT Shared folders are available and have been mapped to the T: drive.
  5. Double clicking on CFT Shared Folders (T:) will present you with CFT shared folder locations.

Windows 7 Hints & Tips

Finding Applications

When you first login to your Windows 7 workstation you will notice that shortcuts have not been placed automatically on your desktop. Standard applications like Word, Excel, PowerPoint etc can be found in the start menu.

To access the applications click on the Start button, select All Programs then click on the application you wish to launch.

Find applications
If you need to install any additional applications they can be installed from Application Catalog. A guide on how to install applications from Application Catalog can be found on this page.

Create a Desktop Shortcut

To create a desktop shortcut to an application listed in your start menu right click on the application, select Send to then click Desktop (create shortcut). You can also right click on files and folders in your H and S drives and use the Send to option to create desktop shortcuts to those files.

Pin Applications to the Taskbar

Application shortcuts can be “pinned” to the taskbar running along the bottom of the screen. To pin an application listed in the start menu to the taskbar:

  1. right click on the application and select Pin to Taskbar.
  2. Pin to taskbar
  3. An icon for the application will now appear at the bottom of the screen.

Pin Applications to the Start Menu

You will notice that as you use Windows 7 your top 10 frequently used applications will appear in your Start Menu’s dynamic application list. You can also “pin” applications to the Start Menu by right clicking on an application found in the Start Menu and selecting Pin to Start Menu.

Once pinned the application will appear in the top section of the Start Menu.

Pin Files and Folders

The “Pin Applications to the Start Menu” section shows that once an application has been pinned to the Start Menu a list of files recently accessed by that program will show if your curser is hovered over the application name. You can “pin” files to this list by right clicking on one of the recent files and selecting Pin to this list.

  • If you have pinned an application to the taskbar right clicking on that application will also present you with a list of recently opened files. You can pin files to this list in a similar way to the Start Menu by either right clicking on the file and selecting Pin to this list or by clicking the Pin icon next to the file name.
  • Shortcuts to home and shared folders can be added to the Taskbar Windows Explorer icon. To add a folder shortcut to this list open Windows Explorer and browse to the location of the folder. Drag the folder to which you would like to create a shortcut onto the Windows Explorer icon on the Taskbar.
  • After dragging the folder the shortcut will be available when right clicking the Windows Explorer icon in the Taskbar.

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