Free parking for blue badge holders, frequent attenders and parents of sick children staying overnight

Free parking has been introduced at the three Royal Cornwall Hospitals Trust sites for blue badge holders, people coming to hospital for frequent outpatient appointments and for parents of sick children staying overnight.
The changes have been made in line with national guidance and will be applied as follows:

Royal Cornwall Hospital

  • Patients and visitors with a blue badge will be able to obtain a ‘one time reduction’ pass from the General Office during opening hours (9am to 4.15pm, Monday to Friday). Outside of these hours the blue badge can be presented to the Q-Park lodge in the main visitor car park to obtain a free exit ticket.
  • RCHT employees who are blue badge holders have had their payments stopped from 1st June 2021 and will be able to access the staff parking areas free of charge.
  • People who frequently attend outpatient appointments (at least 3 times a month for at least 3 months) will be able to obtain a ‘one time reduction’ pass, in the same way as described above, at each visit, following confirmation by the clinic/department being visited. This is in addition to the free parking currently offered by the patient departmental permit scheme.
  • Parents or guardians of sick children who are staying overnight will be able to obtain a ‘one time reduction’ pass following confirmation by the ward. Free parking will apply between 7.30pm and 8am and can be for a maximum of two vehicles. Again, the pass can be obtained from the General Office (or Q-Park lodge out of opening hours) and is in addition to the patient departmental permit scheme.

Where confirmation is needed for a ‘one time reduction’ pass, a member of the ward or department team will need to call the General Office or Q-Park lodge to give verbal authorisation in advance of the patient or visitor making the request.

St Michaels and West Cornwall

  • Blue badge holders need only display a valid blue badge.
  • People who frequently attend outpatient appointments (at least 3 times a month for at least 3 months) will still need to obtain a Pay & Display ticket. This cost can then be recovered from the General Office if ‘frequent attender’ criteria is satisfied.
Added on 11 June 2021, in News - Patient Experience