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Get Ready for the eNotes July 2021 Launch

This page was last updated: September 21st, 2021

If you use Royal Cornwall Hospital health records, the way you do so will be changing soon.

The eNotes project is the first stage of this process, where patients’ legacy health records will be scanned and available electronically. This means anyone who needs to access patient records can get the most up-to-date version on-screen, without having to request them.

eNotes will pave the way for replacing our current patient administration system (PAS) with an electronic patient record system, leading to improved efficiency and a better experience for our patients.

“The eNotes project will benefit any member of staff who needs quick and easy access to patient records at all times, including admin, clinical and health records staff”, explains eNotes senior project manager Shelley Thorpe.

“Once records are scanned, the user will have instant access to the patient history and shared access with colleagues will make it easier to collaborate with teams in different Trust locations. eNotes will also save time requesting patient notes and increase patient safety with more robust data protection processes.”

“Our patients will feel reassured by a more seamless experience without them having to repeat their personal and medical information.”

The first phase of the eNotes project was introduced at RCHT some time ago and like many other hospitals transitioning to digital or paperless systems, the eNotes project will now be rolled out on a wider basis.

As part of the initial launch of the project, the team, in collaboration with the RCHT Communications department and CITS have produced several information videos showing the journey of a patients’ record, the overwhelming volume of records currently stored by the Trust, and the reasons why the switch to digital records is so necessary, now more than ever.

Look out for further information about how to book your mandatory eNotes training sessions.

For More Info:

Training: CITS IT Training Portal (
Training Enquiries:
General Enquiry Line:

Twitter: @rchtenotes
Intranet (Staff only): Under Brilliant Care, Clinical Governance, Patient Records then click on the eNotes blue box

Added on 28 June 2021, in News - Trust Improvement

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