This page was last updated: September 14th, 2021
This information will typically include your name, postal address, e-mail, telephone.
Where it is appropriate we may also ask for information relating to your specific interests in areas relating to health and care so that we can provide you with information that may be of interest.
We collect information in the following ways:
When you give it to us DIRECTLY – You may give us your information in order to sign up for one of our events, tell us your story or when you communicate with us.
Information available publicly – This may include information found in places such as Companies House and information that has been published in articles/ newspapers.
We will mainly use your data to:
From May 2018, we will only send marketing communications to those that have explicitly stated that they are happy for us to do so via their preferred channel(s) (email, phone or post).
Our communications include information about our latest developments and events that may be of interest. If you would like to receive such communications but have not opted in please contact us on 01872 252934 or RCHT.Communication@nhs.net. If you no longer wish to hear from us then please just let us know, all of our communications will contain an easy way to change your preferences.
We ensure that there are appropriate technical controls in place to protect your personal details. Your information is only accessible by appropriately trained staff, volunteers and contractors.
We will never sell or swap your personal details with other organisations for their marketing purposes. We may be required to disclose personal information if required to do so by law, for example for fraud prevention.
If we are using an external organisation to run an event on our behalf we would only pass on your contact details with your explicit consent and for that organisation to send you information relating to that event only. We will only ever share your data in other circumstances if we have your explicit and informed consent.
We really appreciate it if you let us know if your contact details change.
You have a right to ask for a copy of the information we hold about you. If there are any discrepancies in the information we provide, please let us know and we will correct them.
If you wish at any time to withdraw your consent please contact us on 01872 252934 or email RCHT.Communication@nhs.net
You may request access to the information we hold about you, we will provide this within 30 days and at no cost. If you would like us to provide this please contact us on 01872 255014 or via firstname.lastname@example.org.
The appointed Data Protection Officer for the Royal Cornwall Hospitals Trust is
Mr Mark Scallan. PC.dp. PC.foi