The Quality Ambassador training is provided by Julie Huish, who has been working successfully with the pathology team for around 12 months delivering over 30 improvement projects. Our aim now is to work with the Academic Health Science Network to develop a training programme that we can offer to staff across the organisation. We want to train up to 80 Quality Ambassadors by the end of the year.
“It was a fantastic week and brilliant to see people with different skills and backgrounds and from different teams come together to learn about the tools and techniques to achieve successful change. Each of them also has the support of their team leaders to develop their ideas and improve the quality of our services.”
Staff who are interested in becoming a quality ambassador can contact firstname.lastname@example.org.