New Virtual CNS in Hepatology, or “Cyber Nurse”, allows one-to-one clinics be conducted remotely

During the past twelve months, hospitals across the country have had to change the way they work. Measures that have been brought in and adopted as part of the national response to the Covid pandemic have meant that a creative approach has often been needed to support vital services, with many areas embracing more sustainable methods of virtual or remote working.

“We’ve been running virtual clinics since the start of the pandemic”, explains Roz Davies, Care Group Manager and Sustainability Lead for the Royal Cornwall Hospitals NHS Trust. “When it became clear that we would no longer be able to conduct our clinics face to face, we began undertaking virtual clinics, via both telephone and video, allowing vital services to continue.”

The new Virtual CNS in Hepatology, or ‘Cyber Nurse’, is a great example of a service that is both necessary and sustainable.

“In Cornwall we have a lot of remote, rural communities that don’t have the best access to public transport”, explains Hepatology Nurse Consultant Liz Farrington. This new role within the Hepatology Department, that will allow one-to-one clinics to be conducted remotely, will hopefully remove some of the barriers that might exist for people accessing important services, both during lockdown and beyond.”

“While embracing our new way of virtual working, there really is no reason why we can’t deliver clinics by someone working from home in Cornwall or indeed further afield,” Liz continues. “Not only is this a firm step towards improving our environment, it will also help us to increase access to specialist liver services for our most vulnerable patient population.”

However, the benefit of virtual clinics isn’t simply limited to the Covid-19 response or sustainability measures, as the Hepatology Team at the Royal Cornwall Hospital have seen.

Roz continues. “At the RCHT, we’re always looking at different ways of working to become more sustainable, and are aiming to attaining Carbon Net Zero by 2030. From June 1st 2020 to February 21st of the current year, we have saved an estimated 878 tons of Co2, which can be equated to travelling from London to New York 891 times. We very much support this new way of working and intend to champion this as much as possible in the future.”

The Virtual CNS in Hepatology post is currently out to advert. If you would like an informal discussion on this post or indeed the role of “Cyber Nurse”, the Team at RCHT are happy to talk.

For further information, please contact: Elizabeth Farrington – Consultant Nurse / Chris Mitchell – Clinical Matron on Tel: 01872 2535952. Or email:

NHS Jobs: 156-2890310-A Virtual Clinical Nurse Specialist: Hepatology

Added on 12 April 2021, in News - Patient Care / Patient Experience

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