Non-Emergency Care – Ring 111 or Your GP

All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.

You can play your part in supporting us to care for people with serious and life-threatening illnesses.

Did you know you can get help and advice by calling 111 or go online at 111.nhs.uk? You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.

Only dial 999 for an ambulance if it’s an emergency and you think you’ll need the care of paramedics on the way to hospital.

If you don’t think it’s a serious or life-threatening emergency:

  • Call your own GP. Even if you are in Cornwall on holiday you could get a phone or video consultation with your doctor at home.
  • Go online at 111.nhs.uk or call 111 to get expert advice, and be signposted to where you can get the best and nearest care for your needs.
  • Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.

For further information please visit NHS Kernow CCG at kernowccg.nhs.uk/get-info/choose-well/

Added on 20 July 2021, in News - Patient Care

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