We are asking our local community to only use the Emergency Department in a genuine emergency to avoid overcrowding. We have a wide range of services that can support people in the community including pharmacies, GPs, Minor Injury Units, the Urgent Care Centre in Penzance which is open 24/7 and you can always call NHS 111 for help and advice or visit our website: www.royalcornwall.nhs.uk
We are asking relatives and friends to help us by collecting and supporting patients immediately when they are ready to leave hospital.
As in other parts of the country, patient choice on care placement has had to be suspended. This means patients who are medically well enough to go to another care placement must take the first bed available in Cornwall so that we can make space to accommodate more urgent patients.
If you can help us today by using an alternative service or ensuring a relative or friend gets home quickly then we would be extremely grateful and you would help us focus our resources on those most in need of urgent medical treatment.
Many thanks for your support and understanding.
Royal Cornwall Hospitals NHS Trust