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Helping people with hearing impairments live full lives.

This page was last updated: December 19th, 2022

Audiology at the Royal Cornwall Hospital is a department that detects and diagnoses hearing problems, tinnitus and balance problems. We also help people of all ages manage their hearing impairments.

We are open from 8:30am to 4:30pm.

We offer a full range of hearing assessments and supply the latest high-quality digital hearing aids for free on the NHS.

We also provide specialised rehabilitation and offer help, information and advice about ways of managing your condition such as lip-reading, other communication tactics and specialist equipment for home and work.

How can I get seen by the Audiology department?

You can call the audiology department on 01872 253747 and ask about our services. If you have never had a hearing aid before you should speak to your GP first. The Audiology Department only provides care for adult patients with complex hearing loss and paediatric patients. We no longer provide routine audiology for those with age-related hearing loss aged 55 or over.

The Audiology Team

Our highly experienced team of audiologists and hearing therapists and work closely with health services in the community and the Ear, Nose and Throat department (ENT) to offer outstanding service and support to our patients.

Key Audiology Contacts

Audiology Manager

Clare Pitt

Clinical Lead

Alice Roberts

Hearing Therapy Lead

Geoff Billing

Children’s Hearing Service Coordinator

Helen Coad

Local Manager Newborn Hearing Screening Program

Sandy Dyer

Our Locations

Our specialist staff are able to assess and provide interventions for both adults and children at the following locations across Cornwall:

  • Royal Cornwall Hospital, Truro
  • Hendra’s Pharmacy, Penryn
  • Camborne and Redruth Community Hospital
  • Falmouth Hospital
  • Meneage Street Surgery, Helston
  • West Cornwall Hospital, Penzance
  • St Michaels Hospital, Hayle
  • Newquay Hospital
  • Bodmin Hospital
  • St Austell Community Hospital

We may select the most appropriate location dependent on the needs of the patient and the type of assessment required as not all facilities are available at all locations. We will liaise with you to make sure the location is as convenient as possible.

Links to other sources of support and information

Support available in Cornwall

Adult Social Care

Adult social care can provide support and equipment, such as TV adaptors, door bells, smoke alarms and alerting systems, to assist people with hearing impairment. There are also social workers who can support deaf and hard of hearing people, should you require any additional support. You can contact them via the access team on 0300 1234 131 or


Cornwall WEA provides courses for adults on sign language and lip­reading, please contact:
Cornwall Local WEA Office
01872 320036

Hearing Loss Cornwall

Hearing Loss Cornwall’s purpose is to support deaf and hard of hearing people in Cornwall and the Isles of Scilly, increasing awareness of their particular needs and difficulties amongst the community at large. Hearing Loss Cornwall Website

Children Hearing Services Working Group (CHSWG)

A local group of professionals and families who help with services for deaf children. Contact Helen Coad on 01872 254905 or Alice Roberts on 01872 254903 for more information.

Other useful websites

Leaflets on hearing loss

More from the Audiology department

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