During the COVID-19 risk period, wherever possible we’ll be reducing face-to-face appointments and helping you manage your injury remotely. This means your individual follow up plan may be different. A consultant will review your notes and x-ray and decide if a face-to-face follow up is necessary.
If we haven’t asked to see you for a follow up, but you still feel you’d like to see someone, you can book an open appointment at any time in the six months after your injury. Please call 01736 758892 to make an appointment.
After your injury has been assessed and treated by the Emergency Department (ED) or Minor Injuries Unit (MIU), you may be discharged directly after consultation with one of the orthopaedic team.
If this happens, we’ll give you information to help manage your injury remotely. If you feel you just want to discuss your injury face to face with someone, you will also be able to book an appointment with the fracture clinic at any time within six months of your injury.
If your injury needs reviewing, the MIU or ED may refer you to the virtual fracture clinic.
If, you are referred to the virtual fracture clinic; within 24 to 72 hours of your attendance at ED / MIU, your notes and X-rays will be reviewed by an orthopaedic consultant (a doctor who specialises in fractures or other musculoskeletal injuries) and a nurse or physiotherapist.
We’ll then contact you by phone to confirm a plan of management and provide further information – even if we don’t think you’ll need a follow-up appointment. We’ll also send the information we discuss to you in a letter.
If you have not heard from us within four days, or if you have any worries or concerns after your discharge from the ED or MIU, please contact the Fracture Clinic on 01872 253091. We’re open Monday to Friday, 9am to 5pm.
Many injuries heal well over time without any further treatment, and don’t need a face to face follow up appointment. If we feel your injury can be discharged without a face to face follow up, the consultant will send you a letter explaining our decision. In the six months after your injury you have what is called an ‘open appointment’ – if you are worried about your injury or how it is healing and feel you need to discuss it with someone, please call us on 01736 758892 to make a face to face appointment.
If you need an operation, we’ll tell you and you’ll be added to our trauma surgery waiting list. Find out more about having an orthopaedic operation.
We’ll tell you which day to come.
You can also come to our fracture clinics in Bodmin, Penzance, St Austell or Newquay. We allocate these based on your address. Please call us on 01872 253091 to request a specific clinic, if one of these locations would be better for you.
You may be seen by a consultant, an orthopaedic doctor or an advanced practice physiotherapist. There is always an orthopaedic consultant present.
We’ll show you your x-ray, discuss the findings and discuss how best to manage your injury. Your management plan may or may not include surgery. We may use a plaster, boot, sling or a brace to immobilise your injury.
We make our decisions for many reasons – we’ll discuss these with you and aim to make you part of this decision.
Because each of our patients have different needs, we can’t tell you how long you’ll have to wait when you attend the Fracture Clinic. It might be a long time, possibly even after midday, and we’re sorry about this. We really appreciate your patience when you attend.
You might meet a range of different people depending on your injury, including:
You can watch these videos to find out more about the people in our team and how they help with your care.
Monday to Friday, 9am to 5pm
Monday to Friday, 9am to 5pm
Monday to Friday, 9am to 4pm
Monday to Friday, 8am to 5pm
7 days a week, 8am and 4pm
For any problems outside of these hours please call 01736 758909. If there’s no answer and you need urgent advice, please call NHS 111.
We recognise the importance of protecting personal and confidential information in all that we do, and take care to meet our legal and other duties. Find out more about our approach to privacy and data protection.
You are in control of your treatment and care. We are committed to the principle of ‘no decision about me without me’, so please feel free to ask any questions at any time about your consent to treatment and care.
You can find out more about what consent means in these videos.
You can find all available patient information leaflets in the documents library here. Scroll down for trauma leaflets.