We have two rooms, where you and your baby can stay together overnight. We give priority to families preparing for discharge or with critically ill babies. We also have a breastfeeding room and showers available.
There is a shared refreshment room with tea, coffee and milk and a microwave and a fridge.
We have a selection of toys and books available to keep younger siblings occupied.
Parent support groups take place at the unit regularly and we can also give you information about other support groups in your area.
Parents can visit the ward 24 hours a day. We will let you know which nurse will be taking care of your baby on a daily basis and explain what treatment, care and/or medication they are receiving.
Ward rounds are conducted every morning, usually starting around 9.30am. The length of the ward round will vary depending on the number of babies staying on the unit and what level of care they need. You are welcome to be there when the medical team assess and discuss your baby/babies, but will be asked to step outside when other babies in the same room are being discussed.
If you have any questions or concerns, you can speak to any member of the nursing team, consultants, junior doctors or Advanced Neonatal Nurse Practitioners.
We only allow two people to visit a baby at any one time. Siblings can visit with their parents and other visitors (grandparents, friends and other family members) can visit at the family’s discretion. We do not allow any under 16s apart from siblings.
We have baby rest time on the unit every day between 1pm and 3pm, when we don’t allow any visitors other than parents.
Our unit is a secure one. When you arrive, please press the buzzer on the door and tell us which baby you are here to visit and the ward clerk will buzz you in. We ask all visitors, including parents, to remove any outdoor coats or jackets and wash their hands before entering the nurseries. This is to minimise the risk of exposing the babies to varicella zoster virus (or VCV, which commonly causes chicken pox) and respiratory viruses.
There are sinks and coat hooks in the reception of the neonatal ward.
To keep the unit peaceful and restful for the babies, we do ask that mobile phones are switched to silent and that all calls are taken outside the unit.