Mortuary and Bereavement advice is available via the on-call Mortuary Technician contactable through the RCHT Hospital switchboard (01872 250000).
For patients who have passed away in hospital, we have a dedicated bereavement service to support family and next of kin during this difficult time.
The team will prepare the necessary paperwork and liaise with other people that may be helping you with arrangements such as funeral directors or the Registrar. They can also arrange for you to see your loved one.
A member of the bereavement services team will contact you by phone between 9 and 10am the day after the patient’s death so that they can start getting together the paperwork you will need. They will keep you updated with what is happening each day with a call between 3pm and 4pm.
You may also find our booklet on bereavement care services useful. It explains the steps you will need to take, has advice on the emotional aspects of losing someone you love and information on sources of support and advice. You can view and download the booklet here [opens a pdf].
If you have any questions about the steps you need to take, you are very welcome to call the team on 01872 252713 any time between 9am and 4pm Monday to Friday.
Our mortuary service provides support for HM Coroner and Home Office forensic and hospital post mortems. We have permanent and temporary body storage facilities at both Royal Cornwall Hospital and West Cornwall Hospital and also offer tissue retrieval services including heart valves and corneas for donation.