Safeguarding Services

The Safeguarding Services team supports our staff to care for patients who are at risk, and to help them fulfil their responsibilities if abuse or harm is suspected, identified or disclosed.
Safeguarding Services are based at Royal Cornwall Hospital and encompass the following teams


Our Addaction hospital team works intensely with individuals who regularly present with underlying drug and alcohol issues and are frequently transitioning between the hospital and the community. As well as our hospital in reach team, we offer community services in Truro, Penzance and Liskeard.

Contact information

Hospital Office Hours Tel: via Switchboard 01872 250000
Out of Hours Tel: 01872 262414
Addaction referral number Tel: 03332 000325

Admiral Nurse

Admiral Nurse will support carers and families of a person with dementia when they are admitted to Royal Cornwall Hospital, St. Michael’s Hospital or West Cornwall Hospital

Policies and Guidelines

Please click here to view related policies

Contact information

The Admiral Nurse can be contacted via switchboard

Learning Disabilities and Autism, Acute Liaison

Policies and Guidelines

Please click here to view related policies

Going to Hospital Booklet

Going to Hospital (RCHT1799) is an accessible publication for patients with learning disability or autism and aims to help children & young people with additional needs to know what they might expect to see when visiting hospital for an appointment or when being admitted for a procedure.

This initiative is a piece of work by co-authors Jane Rees from the NHS Learning Disability Nursing & Safeguarding Team at RCH Treliske and Angie Emrys-Jones Publications Lead of Cornwall Down’s Syndrome Support Group.

The booklet is easy read, uses Makaton symbols throughout to support images and will be available shortly in hard copy which will be sent out to patients known to the Learning Disability Team at RCHT ahead of appointments or hospital admissions.

A Makaton download resource to accompany the book will be freely available to both patients and staff. It is intended that wards use the download to provide now & next boards with a timeline of treatment – medicine/operation/sleep/wake up/eat/drink/toilet/home etc. therefore creating a visual timetable for patients who need more support to embed their understanding and manage expectations of procedures or admissions etc.

Resources to support you

Useful Information

Contact Information

Tel: 01872 255743 / 07765 221848 (8am to 5pm, Monday to Friday)

Jane Rees, Team Manager: 07584 770351

Adrian Quest, Acute Liaison Nurse: 07827 897252


We are available at Royal Cornwall Hospital in Truro, St Michael’s Hospital in Hayle and West Cornwall Hospital in Penzance (attendance at St Michael’s and West Cornwall will need to be arranged prior to appointments as we are based in Truro).

For out of hours referrals, please leave a message on the answerphone or refer via Maxims.