This page was last updated: March 9th, 2023
Please click here to view Admiral Nurse policies
The Admiral Nurse can be contacted via switchboard
The Supporting Ahead Programme (SAP) has been developed to support carers and family members of people with a dementia diagnosis during their stay in an acute setting.
The SAP sessions are held four times a year. If you would like to have details of when our next sessions are, please contact 07823 535934 to speak to the Admiral Nurse.
Please click here to view Adult Safeguarding policies
Adult Safeguarding can be contacted via switchboard
Please click here to view Homeless Hospital Discharge Service
The Homeless Patient Advisors can be contacted via switchboard
Self-referrals can be made by contacting the Inclusion Matters Hospital Discharge Service direct on: Mob 07590362024
This service is part of the Inclusion Matters service. Inclusion Matters can help you further after discharge if you would like to find out more about social activities in your area or health related groups to help you stay healthy and active, and reduce the likelihood of re-admission. Please phone our helpline on Tel: 01872 266383 or search Cornwall Link for more information.
Please click here to view Independent Domestic Violence Advocate (IDVA) policies
The IDVA can be contacted via switchboard
When someone is admitted to hospital they can be detained under the Mental Health Act. This can be very distressing, and sometimes people who are being detained feel powerless and unable to ask questions or get information. Independent advocacy can help; the support of a trained advocate can help someone understand:
Click for more information including referral form
Please click here to view Independent Mental Capacity Advocate (IMCA) policies
Tel: 0330 440 9000
Fax: 01424 204687
Text: send the keyword SEAP to 80800, followed by your message
Please click here to view Learning Disabilities and Autism, Acute Liaison policies
Going to Hospital (RCHT1799) is an accessible publication for patients with a learning disability or autism. It aims to help children & young people with additional needs to know what they might expect to see when visiting hospital for an appointment or when being admitted for a procedure.
This initiative is a piece of work by co-authors Jane Rees from the NHS Learning Disability Nursing & Safeguarding Team at RCH Treliske and Angie Emrys-Jones, Publications Lead of Cornwall Down’s Syndrome Support Group.
The booklet is easy read, uses Makaton symbols throughout to support images and will be available shortly in hard copy which will be sent out to patients known to the Learning Disability Team at RCHT ahead of appointments or hospital admissions.
A Makaton download resource to accompany the book will be freely available to both patients and staff. It is intended that wards use the download to provide now & next boards with a timeline of treatment – medicine/operation/sleep/wake up/eat/drink/toilet/home etc. therefore creating a visual timetable for patients who need more support to embed their understanding and manage expectations of procedures or admissions etc.
Tel: 01872 255741 / 07765 221848 (8am to 5pm, Monday to Friday)
Jane Rees, Team Manager: 07584 770351
Adrian Quest, Acute Liaison Nurse: 07827 897252
We are available at Royal Cornwall Hospital in Truro, St Michael’s Hospital in Hayle and West Cornwall Hospital in Penzance (attendance at St Michael’s and West Cornwall will need to be arranged prior to appointments as we are based in Truro).
For out of hours referrals, please leave a message on the answerphone or refer via Maxims.
Please click here to view Maternity Safeguarding policies
For further advice, contact the Multi-Agency Referral Unit (MARU) or Tel: 0300 123 1116
The named Midwives for Safeguarding can be contacted via switchboard
Please click here to view Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) policies
The Lead Nurse or Co-ordinator can be contacted via switchboard
Please click here to view Mental Health and Wellbeing policies
Mental Health and Wellbeing can be contacted via switchboard
Radicalisation is a new category of adult abuse and sits in Safeguarding for both Adults and Children
CONTEST is the UK’s Strategy for Countering Terrorism and is divided into four strands (the four P’s):
The Prevent strategy focuses on three broad objectives:
There is less of a threat in Cornwall from Islamist extremist ideology than in other parts of the UK, but this still remains a possibility. Locally we need to be alert to the increase in extreme right wing groups / ideology currently.
Extremist activity is a sign someone is likely to have been radicalised (or is in the process of being radicalised), and so is at risk of engaging in or supporting terrorism.
Examples of extremist activity can include:
Where healthcare workers encounter someone who may be in the process of being radicalised towards terrorism, it is vital that the individual is appropriately supported.
Prevent operates in a pre-criminal space, before any criminal activity has taken place. Prevent is about supporting and protecting those people that might be susceptible to radicalisation, ensuring that individuals are diverted away before the crime is committed.
Channel is a key strand of the Prevent Strategy. It is an early intervention multi-agency approach to safeguarding people at risk of radicalisation and providing early intervention to protect and divert them away from the risk of committing criminal acts. Intervention may include diversionary activities such as sport, or aim to support an individual for example, with health, education, housing or employment. Targeted interventions might include the opportunity to meet with religious scholars. This would help to increase knowledge and understanding of doctrine in order to counter distorted and extremist interpretations of religious texts.
Channel is attended by CFT’s Prevent Lead, representing RCHT also in this forum and clinicians are invited to attend (and supported) as and when needed.
What to do if you have concerns:
Our staff have a responsibility to recognise and report possible concerns about radicalisation. This responsibility extends to reporting concerns about staff members as well.
To report concerns to the Police, call 101. If there is an emergency, call 999 or the Anti-Terrorism Hotline on 0800 789 321.
Seek advice or make a Prevent referral if:
Please contact the Duty Prevent Lead via the Integrated Safeguarding Services single point of access (SPOA) on 01872 255741.
If the team are unavailable or it is out of hours and you assess the concern cannot delay, please consider contacting the police and completing the Prevent National Referral Form. Send the completed form to: Prevent.firstname.lastname@example.org with a copy to: email@example.com (who will need to know of any referrals our staff are making – thank you).
Consent for referral is always preferred, but if you have any concerns about discussing with the person or their parent/carer, or referral increasing any risks please do not let this deter you from referring. You can discuss these concerns with your line manager and/or The Trusts’ Prevent Lead or the Police. Consent is not required at the point of referral if you deem this will increase risk. Please make the referral and the Prevent team or Police will advise regarding consent once the initial information gathering by the Police (deconfliction) has taken place and any risks have been assessed.
The Prevent agenda at RCHT is proactive in delivering the Government’s Prevent strategy training, which aims to identify ways to prevent people becoming terrorists or supporting violent extremism.
For further Prevent reading and guidance please click this link
Act Early @ www.actearly.uk
Is someone close becoming a stranger?
It can be hard to know what to do if you’re worried someone close is expressing extreme views or hatred, which could lead to them harming themselves or others. Working with other organisations, the police protect vulnerable people from being exploited by extremists through a Home Office programme called Prevent.
Act early and tell us your concerns in confidence. You won’t be wasting our time and you won’t ruin lives, but you might save them.
Share a concern
If you’re worried about someone, call the national police Prevent advice line 0800 011 3764, in confidence, to share your concerns with our specially trained Prevent officers.
This advice line is available every day 9:00am – 5:00pm. Calls outside of these hours will be transferred to specialist Counter Terrorism officers.
If you’re deaf, hard of hearing or have a speech impairment, a police non-emergency number is available as a text phone service on 18001 101.
Remember in an emergency, please make sure you’re safe and dial 999.
The home office is making myth buster online videos, featuring individuals, family and community members talking about Prevent and their experience of it:
Our robust policies and effective guidance supports staff to meet our safeguarding standards. The Safeguarding Children team empower staff working with children and families to have the confidence to ask courageous questions with professional curiosity and act on the identified risk.
We always aim to work in an open, transparent and productive way to safeguard children and families. We employ a continued commitment to multiagency working, liaising where appropriate, sharing information and offering professional challenge in order to keep children safe.
Safeguarding Children team consists of:
Named Doctor for Safeguarding Children
Named Nurse for Safeguarding Children
Specialist Safeguarding Nurse
Please click here to view Safeguarding Children policies
Safeguarding Children can be contacted via switchboard
Hospital Office Hours Tel: via Switchboard 01872 250000
Truro Office Number: 01872 263001
Out of hours: 03332 000325