MSK interface service at a glance

The Cornwall and the Isles of Scilly’s MSK interface service is staffed by clinical specialists including GPs and physiotherapists with expert knowledge in MSK medicine.
People with bone, joint or muscular symptoms are assessed usually within one month of their referral being received from their GP or physiotherapist.

People are given a thorough MSK assessment to provide a clinical diagnosis and appropriate treatment. Clinicians help people to understand and manage their conditions so they can return to their normal life and favourite activities, such as sport, walking and exercise.

Who can use the service?
Anyone who is older than 16 years and has an MSK condition affecting their lumbar spine, hips, knees and shoulders can use the service.

The service supports anyone with both acute and chronic conditions, rehabilitation needs, anyone with pain. The team also has close links with other consultant teams.

The service is unable to see anyone who has recently had an operation, or anyone who is still under a consultant’s care. Anyone who is should contact their consultant for advice.

What will happen at my appointment?
Before your appointment, you may be asked to complete a questionnaire.

Your assessment appointment will last approximately 40 minutes and wearing comfortable, loose-fitting clothing (if possible) is advisable. This means you will be able to move your joints and limbs freely, which will help the clinician’s assessment of your symptoms

You will be asked details about your medication, weight, smoking status, other conditions you may have and any relevant investigations e.g. x-rays, ultrasounds you may have. This will help the clinician to tailor a treatment plan to your needs, and can help to provide steps to a healthier lifestyle.

The service has access to advanced imaging (x-ray, MRI and ultrasound) and a direct link with the radiology and orthopaedic consultants.

Occasionally, you may need to have a follow-up appointment to review your progress and see if you need any other help.

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