This page was last updated: October 7th, 2022
The majority of clinical services are provided in three main ‘wings’ or areas at Royal Cornwall Hospital: Trelawny Wing which includes the Emergency Department, critical care unit and operating theatres; Tower Block which includes the children’s ward, more operating theatres, a female surgical ward, specialist medical wards and nuclear medicine department; and Princess Alexandra Wing which includes maternity services, therapy department, gynaecology care, dermatology services and a renal unit. Please remember, all of our hospital sites are smoke-free. This includes outside and in the car parks.
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The main visitor car parks are within the hospital grounds. They can be busy so please allow some time before your appointment to park. If someone is driving you to hospital, you may find it easier to get them to drop you off before parking their car.
While we are upgrading our payment machines and barriers we temporarily have a pay and display system in operation. If you stay long than expected, no penalties will be applied whilst we are making these changes.
The main car parks use automated number plate recognition on entry and exit and are ‘pay on foot’. You will need to put your registration number into the payment machine to pay for your parking before you leave. The system is ticketless. Once you have paid, the number plate recognition system will raise the barrier for you to exit the car park.
Car parking charges for the Royal Cornwall Hospital:
Free parking for blue badge holders, frequent attenders and parents of sick children staying overnight
Patients and visitors with a blue badge will be able to obtain a ‘one-time reduction’ pass from the General Office during opening hours (9am to 4.15pm, Monday to Friday). Outside of these hours the blue badge can be presented to the Saba lodge in the main visitor car park to obtain a free exit ticket.
People who frequently attend outpatient appointments (at least 3 times a month for at least 3 months) will be able to obtain a ‘one time reduction’ pass, in the same way as described above, at each visit, following confirmation by the clinic/department being visited. This is in addition to the free parking currently offered by the patient departmental permit scheme.
Parents or guardians of sick children who are staying overnight will be able to obtain a ‘one-time reduction’ pass following confirmation by the ward. Free parking will apply between 7.30pm and 8am and can be for a maximum of two vehicles. Again, the pass can be obtained from the General Office (or Saba lodge out of opening hours) and is in addition to the patient departmental permit scheme.
Where confirmation is needed for a ‘one time reduction’ pass, a member of the ward or department team will need to call the General Office or Saba lodge to give verbal authorisation in advance of the patient or visitor making the request.
Concessionary tickets for long-term patients and visitors
(If you need to buy a concessionary long-term ticket, you’ll need to ask the ward or department you are visiting for a form.)
There are also a few ‘pay and display’ spaces near to the entrance to the Tower Block building. If you use one of these don’t forget to make a note of what time your ticket expires.
We also have free pick-up and drop-off spaces close to the entrances at all of our hospital buildings, but don’t forget to check signs for time limits and, of course, only use a disabled space if you’re displaying a Blue Badge.
There are also a few designated permit spaces for patients who need to attend hospital for long-term treatment. These spaces are free and next the department you will be visiting. If these spaces are available, we’ll let you know when you receive details of your appointments.
Saba UK manage car parking on behalf of the Royal Cornwall Hospital NHS Trust.
Cornwall Council runs a Park & Ride service – ‘Park for Truro’ – a mile and half up the road at Threemilestone. Park & Ride buses all come through the hospital site. It’s open from 7am to 7pm, Monday to Saturday. The service is quick and efficient running every ten minutes during peak times. For more information, including timetables and costs, visit the Park for Truro website or call them on 01872 279270.
Many bus routes stop at the Royal Cornwall Hospital and there are frequent connections from Truro train station. For public transport information, please visit the Cornwall Public Transport Information website or call Traveline on 0871 200 22 33.
If you need help to get to the hospital, there are several community transport schemes that could help. If you receive Income Support or other benefits, you might also be able to reclaim your travel and parking expenses; visit our practical help and advice section for more information.
Monday to Friday (5 days) 8.40am to 6pm
Saturday and Sunday including Bank Holiday (2 days) 8.30am to 5pm
Monday to Friday 9am to 6pm
Saturday 9am to 1pm
They can sometimes interfere with medical equipment, so if you are asked to switch them off by one of our staff, please do so straight away.
The Wi-Fi network is called NHS Wi-Fi.
This is an open network and you don’t need a password. To get access, connect to the network in the usual way and a short registration form should pop up automatically. Your device will then stay connected for 24 hours, after which you’ll need to reconnect by filling out the form again.
If your device can’t find the NHS Wi-Fi network, it means we haven’t got access in that part of the hospital yet.
8am to 4pm Monday to Friday
Serving a full range of hot and cold foods including breakfasts, snacks, main meals and drinks.
8am to 6pm Monday to Friday
Serving coffee, cakes and snacks. Wi-Fi is available here.
8am to 6pm Monday to Friday
8am to 4pm Saturday and Sunday.
Serving a wide range of snacks and drinks.
9am to 4pm all week.
Serving a range of snacks and drinks.
Open during clinic hours, Tuesday to Friday. Serving a range of snacks and
drinks.
8am to 8pm daily
Newsagent, confectionery, snacks, cards, gifts and flowers. A trolley service also
visits the wards each day.
9.00am to 4.15pm, Monday to Friday
1st floor of the Trelawny wing at the Royal Cornwall Hospital (just past the main Trelawny reception on the left)
01872 252690